GOVERNANCE CONSULTANCY
Joint development of answers to your institutional challenges
In a more and more complex world we help your institution to get established, grow, change or stabilize.SUPPORT FOR YOUR COMPLEX CHALLENGES
Strategic planning and scenario-based strategizing
Development of solutions for complex challenges in controversial settings, wind-tunneling of strategies with scenarios, scenario development
Policy development and design of sectoral approaches
Education, environment, infrastructure, basic services, agriculture, economy
Risk assessment, horizon scanning and future analysis
Strategic foresight approaches for governments and public institutions, single risk assessments and future scenarios, risk monitoring based on indicator systems
Conflict resolution and negotiation
Development of negotiation positions and strategies, mediation processes
Corporate social responsibility
Participatory development of corporate responsibility approaches, design of innovative structure, networks, alliances or services, articulation of local needs
Project strategies
Facilitation of project strategy development between donors and beneficiaries for a shared understanding and project success in international cooperation and development
FACILITATION OF PARTICIPATION PROCESSES
Communication for good governance
Inclusiveness and participation are fundamental principles of good governance as they enable the fair representation of societal stakeholders’ interest as well as the use of their knowledge and creative potential for better policy. We provide communication formats that address a variety of participatory requirements. We apply sound methodological approaches to structure complex issues and foster the exchange of perspectives in order to maximize the benefits attained from the stakeholders’ valuable engagement.
Participatory planning sessions
The development of a good solution for a problem or challenge requires both the creativity and the differing perspectives of the stakeholders involved. Our participatory planning sessions help structure the information and knowledge of concerned stakeholders in a dynamic but transparent development process.
Multi-stakeholder dialogues and negotiations
Debating and jointly resolving controversial and complex issues with professional stakeholders requires proven dialogue and negotiation/ mediation techniques as well as a transparent setting in which complexity can be managed. Our multi-stakeholder dialogue formats allow for the exchange of perspectives, the identification of where there’s room for negotiation and the accumulation of balanced solutions and approaches
Public consultations
Including public opinion on a project at early stages has turned out to be an important success factor for successful planning in the public space. Our public consultations methodology allows for identifying expectations and the wide array of public opinion towards the issue at hand as well as the identification of potential solutions.
Large-scale citizen engagement and townhall meetings
Sometimes we need a fresh start – getting citizen engagement onto a new path requires their open inclusion from day one. Our large scale citizen engagement methodology allows for the development of "mobilizing" visions, and brings to light the role and responsibility of each and every citizen in how they can change society for the better.
STRUCTURING INSTITUTIONAL PROCESSES
People first
Efficient processes are key to institutional success. The increasing pace of change and in particular the speed of technological development often force institutions to change the way they are used to working. Developing and implementing new processes – in other words: managing change – is not an ivory tower exercise - it's a joint challenge.
Buy-in
Whether it's monitoring and evaluation, risk management, planning, budgeting or quality control: including the people involved in the later implementation and execution will help create a process that is understood, backed up and properly performed by an institution's staff.
Technology
There is often only a fine line between technocracy and technology-based, good public service. Technology should serve people and not vice versa. Therefore it is important to understand what technology "does" to a service. Tools like Design Thinking and other prototyping methodologies help to better understand the look and feel of a new process.
Tools-supported processes
Tools can provide powerful support in developing, implementing and executing processes. Where appropriate, we develop process templates based on our proven Parmenides EIDOS methodology. One of the most remarkable advantages of tool-supported processes is the possibility to rapidly capacitate the staff which is executing the process.
Process development
Define the quality criteria for the process outcome
Analyze the current reality: What works? What needs to be improved?
Benchmarking, apply international best practices and technology analysis
Development of change options
Select the approach and define the process
Implementation (pilot/ analysis/ amendment/ rollout)