INTERVENTION

CHANGE IS CHALLENGE AND SUPPORT

The EUSG Intervention Services

The European School of Governance is all about impact and efficacy. The EUSG wants to challenge and support, to nurture and enable leaders of tomorrow and leaders of today. For more than 15 years now the EUSG offers its services in various fields of governance consultancy and capacity building.

CAPACITY BUILDING

Building institutional capacity

We enable institutions to master their challenges in a more and more complex and dynamic environment.
Enabling Institutions
The introduction of tool-based planning and decision-making methods helps existing, mature institutions to manage their complex issues in policy-making processes or scenario-based strategy development as well as flexibly develop and establish sound processes.
Rapid capacitating and institution building
In developmental contexts the demand for capacities in areas like planning, monitoring or budgeting is huge, especially on the local level. Tool-based methodologies help to rapidly capacitate administrators in these specific functions. Train-the-trainer components complement sustainable institutional setups.
Inclusiveness and participation at the institutional level
The rationale behind inclusiveness and participation is not only to consider views of different stakeholders but also to benefit from the collective knowledge of an institution's staff and its stakeholder environment to develop good policy, programs or projects. We help institutions build the mindsets for good governance.
Executive education and study tours
Tailor-made formats for high potential programs as well as subject-specific, on the ground learning formats complement our capacity-building offers. Our extensive network of cooperation partners from the scientific to the practitioner's level allow us to create targeted learning environments.
Integrated methodology
We offer the implementation of Parmenides EIDOS™ methodology through training sessions on integrated strategic planning for task forces, departments or entire divisions of governments and institutions.
Good thinking
We believe that supporting "good thinking" can help to address today’s challenges and risks thus shaping a brighter future.
Working together efficiently

Strategy
Development
Decision-making

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Change is usually managed in the form of a project, so you surely want to know all there is about project excellence.

– Norman Heydenreich, Director project governance lab

 

CHANGE IS CHALLENGE AND SUPPORT

The EUSG Intervention Services

The European School of Governance is all about impact and efficacy. The EUSG wants to challenge and support, to nurture and enable leaders of tomorrow and leaders of today. For more than 15 years now the EUSG offers its services in various fields of governance consultancy and capacity building.

CAPACITY BUILDING

Building institutional capacity

We enable institutions to master their challenges in a more and more complex and dynamic environment.
Enabling Institutions
The introduction of tool-based planning and decision-making methods helps existing, mature institutions to manage their complex issues in policy-making processes or scenario-based strategy development as well as flexibly develop and establish sound processes.
Rapid capacitating and institution building
In developmental contexts the demand for capacities in areas like planning, monitoring or budgeting is huge, especially on the local level. Tool-based methodologies help to rapidly capacitate administrators in these specific functions. Train-the-trainer components complement sustainable institutional setups.
Inclusiveness and participation at the institutional level
The rationale behind inclusiveness and participation is not only to consider views of different stakeholders but also to benefit from the collective knowledge of an institution's staff and its stakeholder environment to develop good policy, programs or projects. We help institutions build the mindsets for good governance.
Executive education and study tours
Tailor-made formats for high potential programs as well as subject-specific, on the ground learning formats complement our capacity-building offers. Our extensive network of cooperation partners from the scientific to the practitioner's level allow us to create targeted learning environments.
Integrated methodology
We offer the implementation of Parmenides EIDOS™ methodology through training sessions on integrated strategic planning for task forces, departments or entire divisions of governments and institutions.
Good thinking
We believe that supporting "good thinking" can help to address today’s challenges and risks thus shaping a brighter future.

GOVERNANCE CONSULTANCY

Joint development of answers to your institutional challenges

In a more and more complex world we help your institution to get established, grow, change or stabilize.

SUPPORT FOR YOUR COMPLEX CHALLENGES

Strategic planning and scenario-based strategizing
Development of solutions for complex challenges in controversial settings, wind-tunneling of strategies with scenarios, scenario development
Policy development and design of sectoral approaches
Education, environment, infrastructure, basic services, agriculture, economy
Risk assessment, horizon scanning and future analysis
Strategic foresight approaches for governments and public institutions, single risk assessments and future scenarios, risk monitoring based on indicator systems
Conflict resolution and negotiation
Development of negotiation positions and strategies, mediation processes
Corporate social responsibility
Participatory development of corporate responsibility approaches, design of innovative structure, networks, alliances or services, articulation of local needs
Project strategies
Facilitation of project strategy development between donors and beneficiaries for a shared understanding and project success in international cooperation and development

FACILITATION OF PARTICIPATION PROCESSES

Communication for good governance
Inclusiveness and participation are fundamental principles of good governance as they enable the fair representation of societal stakeholders’ interest as well as the use of their knowledge and creative potential for better policy. We provide communication formats that address a variety of participatory requirements. We apply sound methodological approaches to structure complex issues and foster the exchange of perspectives in order to maximize the benefits attained from the stakeholders’ valuable engagement.
Participatory planning sessions
The development of a good solution for a problem or challenge requires both the creativity and the differing perspectives of the stakeholders involved. Our participatory planning sessions help structure the information and knowledge of concerned stakeholders in a dynamic but transparent development process.
Multi-stakeholder dialogues and negotiations
Debating and jointly resolving controversial and complex issues with professional stakeholders requires proven dialogue and negotiation/ mediation techniques as well as a transparent setting in which complexity can be managed. Our multi-stakeholder dialogue formats allow for the exchange of perspectives, the identification of where there’s room for negotiation and the accumulation of balanced solutions and approaches
Public consultations
Including public opinion on a project at early stages has turned out to be an important success factor for successful planning in the public space. Our public consultations methodology allows for identifying expectations and the wide array of public opinion towards the issue at hand as well as the identification of potential solutions.
Large-scale citizen engagement and townhall meetings
Sometimes we need a fresh start – getting citizen engagement onto a new path requires their open inclusion from day one. Our large scale citizen engagement methodology allows for the development of "mobilizing" visions, and brings to light the role and responsibility of each and every citizen in how they can change society for the better.

STRUCTURING INSTITUTIONAL PROCESSES

People first
Efficient processes are key to institutional success. The increasing pace of change and in particular the speed of technological development often force institutions to change the way they are used to working. Developing and implementing new processes – in other words: managing change – is not an ivory tower exercise - it's a joint challenge.
Buy-in
Whether it's monitoring and evaluation, risk management, planning, budgeting or quality control: including the people involved in the later implementation and execution will help create a process that is understood, backed up and properly performed by an institution's staff.
Technology
There is often only a fine line between technocracy and technology-based, good public service. Technology should serve people and not vice versa. Therefore it is important to understand what technology "does" to a service. Tools like Design Thinking and other prototyping methodologies help to better understand the look and feel of a new process.
Tools-supported processes
Tools can provide powerful support in developing, implementing and executing processes. Where appropriate, we develop process templates based on our proven Parmenides EIDOS methodology. One of the most remarkable advantages of tool-supported processes is the possibility to rapidly capacitate the staff which is executing the process.
Process development
Define the quality criteria for the process outcome Analyze the current reality: What works? What needs to be improved? Benchmarking, apply international best practices and technology analysis Development of change options Select the approach and define the process Implementation (pilot/ analysis/ amendment/ rollout)